Privacy Policy

Information We Collect

At Glacier Peak Stormlash Resort, we collect information that you provide directly to us, such as when you:

• Make a reservation or book our services
• Create an account on our website
• Contact us for customer service or support
• Subscribe to our newsletter or marketing communications
• Participate in surveys, contests, or promotional activities

The types of information we may collect include:

• Personal identifiers (name, email address, phone number)
• Payment information (credit card details, billing address)
• Reservation details (check-in/check-out dates, room preferences)
• Communication preferences and feedback

How We Use Your Information

We use the information we collect for various purposes, including:

• Processing and managing your reservations
• Providing customer service and support
• Sending confirmation emails and important updates
• Personalizing your experience with us
• Improving our services and facilities
• Marketing communications (with your consent)
• Compliance with legal obligations

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party service providers who assist us in operating our business
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Consent: With your explicit consent for specific purposes

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security practices include:

• SSL encryption for data transmission
• Secure payment processing systems
• Regular security assessments and updates
• Limited access to personal information on a need-to-know basis
• Employee training on data protection practices

Your Rights and Choices

You have several rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Opt-out: Unsubscribe from marketing communications at any time
• Data Portability: Request transfer of your data in a portable format

To exercise these rights, please contact us using the information provided in the contact section.

Cookies and Tracking

Our website uses cookies and similar tracking technologies to enhance your browsing experience. These technologies help us:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Provide personalized content and advertisements
• Improve website functionality and performance

You can control cookie settings through your browser preferences. However, disabling cookies may affect certain website features.

Children's Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by:

• Posting the updated policy on our website
• Sending email notifications for material changes
• Updating the "Last Updated" date at the top of this policy

Your continued use of our services after any changes indicates your acceptance of the updated policy.